#77-New Retail and the Future of Shopping: Digital Shots by Sidhartha Sharma

Image-Alibaba

Alibaba New Retail format that integrates #o2o experiences is the #futureofshopping. Its #digitalcommerce infrastructure is building strong defenses against #quickcommerce disruption too.

Alibaba’s New Retail strategy is to develop a digital commerce infrastructure that offers an upgraded consumer experience by seamlessly integrating online and offline (#o2o).

1. #CommunityMarketplaces: As part of the latest exploration in new retail, it started the community marketplace business in select regions in China.

2. #Supplychainexcellence: Community Marketplace is supported by the supply chain capabilities of Freshippo, Sun Art, and other partners.

3. #Quickdelivery and #deliveryoptions- In addition to the 1-hour, half-day, same-day, and next-day delivery options, it offers community consumers the option of “order today and pick up tomorrow”

#newretail #alibaba #chinatech #futureofshopping #sidharthasharma #delivery #customerexperience # #ecommerce #supplychain #commerce #personalviews #alibaba #personalviews

About the author

Sidhartha S. - Director, ASEAN- Digital Strategy & Transformation, Global Innovation - EY |…